This privacy policy (“Privacy Policy”) describes how Finfoot Tech (Pty) Ltd. (“Finfoot Tech”, “Company”, “We”, “Us” and “Our”) collects, stores, uses, shares, and otherwise processes your (“You” and “Your”) personal information. Please read this Privacy Policy carefully to understand Our practices and Your rights. In case of any questions or concerns, please feel free to reach out to Us using the contact information provided at the end of this Privacy Policy.
This Privacy Policy may be updated from time to time to reflect change in Our practices, Our obligations, and Your rights. The date on which this document was last updated and the date from which such changes are effective will be shown on this page. We will attempt to notify Our registered users about significant changes to this Privacy Policy. However, We strongly encourage You to revisit this page regularly to ensure that You are aware of all changes to this Privacy Policy.
This Privacy Policy does not govern the Processing of non-personal or anonymized information by Finfoot Tech. This Privacy Policy does not apply to data collected on third party websites, apps, or services, or the use of Finfoot Tech's platform and services by third parties for collection of information, even if such third parties are Finfoot Tech's partners and display Finfoot Tech branding on their websites, apps, or services. Data collected by third parties is subject to their own privacy policies and practices.
We might collect Your name, phone number, and email address.
We might collect technical information related to Your interactions with the Website, such as Your IP address, web pages visited by You, browser type, language, internet service provider, referring / exit pages, operating system, date/time of visit, screen resolution, links clicked, approximate location, and/or clickstream data.
We collect information:
Provided manually by You: We collect information provided by You to Us, including but not limited to when You create or update an account, purchase a service, or contact Us.
Automatically from You: We collect technical and usage-related information automatically when You interact with Our Website.
From third parties: We receive information from third parties such as our payment service provider when You make a payment, and from GitHub when You import Your source code into Our Website.
We use personal information:
To fulfill Our obligations to You:
To Contact You: We may contact You when You provide confirmation of purchase, to notify You as required by the Terms or other legal obligations, or to notify You of updates or changes to the Website, Our services, or legal documentation.
To provide Our products and services: We may use Your Information to provide Our services to You.
For Our legitimate purposes:
To improve Our products and services: We may use Your information to improve Our products and services.
For detection and prevention of fraud and other prohibited activities: We may process Your information to detect and prevent fraud, and other prohibited activities such as violations of Our Terms, and protection of Our company, Our customers, and Our websites and services. We may use Your information to enforce Our rights or as required by law.
For marketing or promotional purposes: We may contact You to provide information regarding Our products and services, and to provide discounted or free products or services. You may opt-out of such communications at any time using the link provided at the bottom of each such communication.
We may share Your information with the following third parties:
In case of a merger or acquisition or sale of assets: If Finfoot Tech is involved in a merger, acquisition, or sale of all or a portion of its assets, You will be notified via email and/or a prominent notice on our Website of any changes in ownership, processing of Personal Information, and choices available to You regarding any personal information in our possession.
For legal reasons: We may disclose Your personal information as required by law such as to respond to subpoenas, court orders, or legal process, or to establish or exercise Our legal rights or defend against legal claims, and when We believe in good faith that disclosure is necessary to protect our rights, or to protect Your safety or the safety of others. In certain situations, Finfoot Tech may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also share your information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms or other legal documentation, or as otherwise required by law.
As explicitly allowed or requested by You: We may share or otherwise use Your information as explicitly allowed or requested by You, such as when You publicly share information using the Website.
You may exercise the following rights under this Privacy Policy:
Data Ownership: You own all personal information that You bring to Our Website. We may process Your information in accordance with this Privacy Policy.
Right to Access and Correction: Upon request by You, Finfoot Tech will inform You whether we hold any of Your personal information. You may view and modify most categories of information within Your account on the Website at any time. Certain categories of information may not be modifiable through Your account; in case You wish to modify such information, please Contact Us. We retain the right to refuse to modify any information where such modification is not required by law. Unmodified information may remain in back-ups for a reasonable duration of time. Unmodified information may be retained in billing information, system logs, or as required by applicable law.
Right to Object: All direct marketing communications, such as emails, sent by Finfoot Tech contain instructions for unsubscribing from such communications. You further have the right to object to Our use of Your personal information where Our reason is based on Our legitimate interests. However, We may continue processing Your personal information if We have compelling legitimate grounds which override Your interests, rights, and freedoms, or that we need to continue using it for the establishment, exercise, or defence of legal claims.
Right to Erasure: You have the right to request Us to erase Your information. However, certain information may be retained by Us as required by applicable law or for Our legitimate purposes. We have an obligation to retain account registration-related information for a period of 180 days after account termination. Billing-related information will be retained for taxation purposes for the longest duration permitted by law. In case of a legal dispute or other legal obligation, such as an ongoing dispute between You and Us, we may retain Your information until the full and final resolution of the dispute or until the legal obligation ends, whichever comes later.
Right to Restriction of Processing: You have a right to request Us to temporarily stop processing Your personal information. We may continue processing Your personal information if permitted or required by applicable law.
Right Not be Subjected to Avoid Automated Decision-Making: We do not use automated decision-making processes at this time.
Supervisory Authority: in case you are unsatisfied with the resolution of Your complaint or request, You have the right to contact Your supervisory authority. However, we request that You first reach out to Our grievance officer listed at the end of this document for a speedy resolution of Your concerns.
Your rights can be exercised by contacting Us by using the contact information provided at the end of this Privacy Policy.
We decide the period of retention of Your information in accordance with the following criteria:
Backups: Backups may be retained for up to six months. Information that is deleted may be retained as a part of backups. However, these backups will not be processed unless required for disaster recovery purposes or if we are legally compelled to do so.
Provision of Our service to You: We retain the information and data in Your account for at least as long as You have an active account with Us and for a period of 180 days after the termination of Your account, unless You request for deletion of the information from Your account in accordance with the ‘Right to Erasure' above. All such requests are subject to other criteria mentioned in this section, as mentioned below.
Legal obligations: We have a legal obligation to retain all account registration-related information for a period of at least one hundred and eighty days (180 days) from the date of termination of an account. Additionally, all billing-related information will be retained for tax-related purposes for the longest duration required or permitted, such as the longest duration for which We may be audited by tax authorities.
Our legal rights: In case of an ongoing or expected legal dispute, such as for the establishment, exercise, or defence of Our legal claims, We may retain Your information until the dispute is fully and finally settled, or until such time that We no longer believe that the dispute may arise.
Your data and information may be stored in locations across the world to ensure its reliability and availability. At this time, all offsite backups are stored in India. Finfoot Tech is located in India, and regardless of where You or Your data are located, Our personnel in India require access to the data to provide Our services to You. Finfoot Tech is subject to Indian laws and regulations, including but not limited to the possibility of requests for access to data by law enforcement authorities in certain circumstances. As of the date of the last update to this Privacy Policy, Finfoot Tech has not received any such request for access to data.